Privacy Policy

Last Updated: October 28, 2025

1. Introduction

Testanix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online education platform, which includes both our online examination system and live online classes services.

2. Information We Collect

2.1 Personal Information

Name and email address (used only to deliver exam results, class invitations, and important notifications)
Educational institution details (when provided by your institution)
Profile information for class participation (optional display name, avatar)

2.2 Examination and Proctoring Data

Exam responses and submissions
Performance analytics and scores
Phone recording files when required for exam proctoring. These phone recordings capture the device screen area, keyboard interactions, and the back side of the device/screen as visible to the phone camera. We do not intentionally record or store facial images, facial biometric data, or other sensitive facial information.
Webcam usage during exams is limited to automated machine learning-based monitoring for exam integrity (for example: detecting presence, major environment changes, or clear violations). Webcam captures are used only for automated checks and are not used to build facial profiles.
Machine learning-powered behavioral analysis data for cheating detection (eye tracking patterns, head movements, audio anomalies)

2.3 Online Class Data

Class attendance records and participation logs
Student concentration and engagement metrics collected through machine learning-based attention monitoring
Video and audio streams during live class sessions (processed in real-time)
Chat messages and Q&A interactions during classes
Screen sharing content when you choose to share your screen
Class recording data when recording is enabled by the instructor (with participant notification)
Whiteboard annotations and collaborative work

3. How We Use Your Information

Provide and maintain our online examination and live class platforms
Process exam submissions and generate results
Ensure exam integrity through machine learning-powered proctoring services
Monitor student concentration and engagement during live classes using ML-based attention tracking
Facilitate interactive live class sessions with video, audio, and collaboration tools
Generate attendance reports and engagement analytics for classes
Communicate with users about platform updates, class schedules, and exam notifications
Improve our services based on usage analytics
Comply with legal obligations and institutional requirements

4. Machine Learning and Data Processing

We use machine learning (ML) technology, not artificial intelligence (AI), for:

Exam Proctoring: ML algorithms analyze exam behavior patterns to detect potential cheating without storing facial biometric data
Class Concentration Monitoring: ML-based attention tracking ensures productive online classes by monitoring student engagement in real-time
Behavioral Analysis: Pattern recognition for eye tracking, head movements, and attention levels
Anomaly Detection: Identifying unusual behaviors during exams and classes

Important: All ML processing is designed with privacy in mind. We do not create permanent facial profiles or biometric templates. Data is processed for immediate monitoring purposes only.

4. Information Sharing

We may share your information with:

Educational Institutions: Exam results, class attendance, performance data, and engagement metrics with your school or instructor
Service Providers: Third-party providers who assist in delivering our services (video streaming, storage, analytics) under strict confidentiality agreements
Legal Compliance: When required by law or to protect our rights

We never sell your personal data to third parties under any circumstances.

5. Data Security

We implement industry-standard security measures to protect your information, including:

End-to-end encryption of video and audio streams during live classes
Encryption of data in transit and at rest
Regular security audits and assessments
Access controls, role-based permissions and authentication protocols
Secure data centers with 24/7 monitoring
Strict internal access policies — only authorized personnel can access proctoring recordings for review and investigations
Automatic deletion of sensitive monitoring data after retention periods

6. Data Retention

We retain data only as long as necessary for the purposes described in this policy or as required by law. Specifically:

Exam Proctoring Data: Phone recordings used for proctoring are automatically deleted from our servers within 15 days after the exam session unless your institution requires a longer retention period and notifies you of that requirement.
Class Recordings: When enabled by instructors, class recordings are retained for 90 days or as specified by institutional policy, then automatically deleted.
Concentration Monitoring Data: Student attention and engagement metrics are aggregated and anonymized within 30 days; individual session data is deleted.
Exam Responses: Exam responses and score records are retained according to institutional policies and legal requirements.
Personal Information: Name and email are retained to allow result delivery and communication; you may request deletion subject to institutional or legal obligations.
Chat and Collaboration Data: Class chat messages and whiteboard content are retained for 30 days unless required longer by your institution.

We do not sell personal information to third parties under any circumstances.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request access to your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data (subject to institutional and legal requirements)
Objection: Object to certain processing activities
Data Portability: Request a copy of your data in a portable format
Opt-Out: Opt out of non-essential ML-based monitoring (may affect service availability)

To exercise these rights, please contact us at contact@testanix.com

8. Cookies and Tracking

We use cookies and similar technologies to enhance user experience and analyze platform usage. See our Cookie Policy for detailed information.

9. International Data Transfers

Your information may be processed in countries other than your residence. We ensure appropriate safeguards are in place for international data transfers in compliance with GDPR and other applicable regulations.

10. Children's Privacy

Our services are designed for educational institutions. If you are under 18, you should use our platform only with the involvement of a parent, guardian, or educational institution. We do not knowingly collect personal information from children without appropriate consent.

11. Contact Information

For privacy-related questions or concerns, or to exercise your data rights, contact us at:

Email: contact@testanix.com

12. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated to users via email or platform notification. Your continued use of our services after such changes constitutes acceptance of the updated policy.